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Event Management, Meet the Team
1.Why is what you do at MM important to the company? How does your job add value?

 

My role with the Managing Matters team is an Event Coordinator. This position requires organizational skills, ability to think outside the box and a unique sense of humour.
We are a team of 9 within our Events department and work together closely to ensure we provide our clients with excellent customer service and the “WOW” factor that makes an amazing event. I have learned a lot from my colleagues on the Events team and am always impressed by everyone’s professionalism and ability to juggle multiple events at once. My role with our company is important because as an Event Coordinator, we are the part of the puzzle that when linked together creates the picture.

2.What’s your favorite part about your job, specifically at MM or as an event planner/account coordinator/accountant/designer in general?

 

My favorite part of my job is two-fold. Firstly and primarily, the people that I work with are an incredible diverse group of thinkers and creatives. The personalities of everyone make for an incredible melting pot of experiences and opinions.

 

Managing Matters has created a company on the premise of how important it is to treat your employees as valuable and appreciated members of the team. We have bi-weekly wine parties as a means to unWINEd on a Friday afternoon and connect with each other on a level outside of work. We also have Company outings and after hours events designed to do the same thing.

 

Secondly, I would say the ability to do what you love in an environment that is encouraging and interactive. The opportunity to work with associations both nationally and internationally is wonderful and travelling to conferences while being able to explore new cities and countries is a welcomed bonus.

3. Fun fact about yourself – anything you’d like, related to work or otherwise!

 

A fun fact about me is that I used to be a freelance Makeup Artist which sparked my love for creativity and my love of Halloween. For me, Halloween is a huge event which includes redecorating a pretty significant portion of my home, Handing out candy and seeing the amazing and super cute costumes kids wear. I enjoy sourcing my costume every year from thrift stores rather than a costume store which allows me to be more adventurous and make it my own. Makeup on Halloween is the most fun that I have and allows me to take the character to the limits.

 

Aside from Halloween (which is a two month process in my world) I also love travelling and hope to see as much of the world as I can and check off a bunch of places on my bucket list before I kick the bucket.

4. Life tip to share – examples: What do you do to stay active? How do you unwind after a long day? What hobby do you do that works your brain? How do you find time to escape the city?

 

When I’m not working or I have some free time, I want to be travelling, watching movies or spending time with friends. My life tip to share would be: “Make life what you want it to be” It’s not always easy but having a goal without a plan is just a wish!

5. Work tip to share-examples: How do you start your work day? How do you stay organized? OR Your backstory – how did you get started in your career? How did you get where you are today?

I tend to start my work day by following up on emails, this helps me organize my priorities for the day. I stay organized with calendar reminders, and lots and lots and lots of post it notes.

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Association Management, Creative Services, Event Management, News, Public Relations


Many goals and issues of associations, private companies and corporations overlap. There is the common goal of promoting campaigns, fundraising or drawing attention to a relevant story, and on occasion, navigating a crisis. In recent years, companies and associations have looked to PR specialists to lead these initiatives. What they’re doing, in essence, is creating a jigsaw puzzle and finding the fit with your stories and the right journalist. Connecting the Pieces of the Puzzle, Changing a Challenge into an Opportunity and Completing the Puzzle are the steps that will expand your association’s voice.

Sarah Cooper brings over a decade of experience in communications (marketing, media and public relations) to Managing Matters. Her passion, dedication and strategic thinking are key for her clients reaching their goals and achieving success. Sarah has consistently secured significant editorial coverage for her clients in national print publications such as The Globe & Mail, The National Post and Azure Magazine. To read the full article online click here

This article has been featured on CSAE’s website on May 2017,



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Event Management, News

Managing Matters’ Event Coordinator Daniella Bustamante has been featured on Corporate Meetings network with her article “Booth Layout 101: Tips to make trade show booths exciting and inviting”.


“In the world of trade shows, you come across numerous companies of varying services, products, sizes and industries – you leave remembering a select few. There is a reason for this. No matter what the company, having an effective booth design makes all the difference.”

 

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Association Management, Event Management, Non-For-Profit

On average we spend 90,000 hours of our lives at our place of work and in Canada approximately 47% of working adults are unhappy at their job. Happiness can generally be divided into 3 main factors:

unlocking happiness in the workplace

Jennifer Moss, expert in data-driven happiness and emotional intelligence in the workplace, believes there are simple tactics that employees can adapt and employers can encourage that translates into a happier and more enjoyable workplace. 

She advocates that embracing virtues such as hope, gratitude, efficacy, optimism, empathy, engagement and social support result in happier individuals, which also means increased energy and productivity as well as less sick days (bonus for bosses).

Creating an affirming and positive workplace is a key pillar of Managing Matters and we thought we would share a couple of Jennifer’s tips that we use.

Being Grateful


This can be simple shout out to a person in your organization that has been supportive, helpful or just fun to be around. Being grateful on a regular basis can have a tremendous effect on yourself, it leads to sleeping better, feeling more connected in the workplace and increased confidence, among other positive effects. At Managing Matters we practice gratuity every Friday at our office meeting. 

Click here to watch Jennifer speak about her program, “Smiles in School” and how being grateful helped kids.


Building Social Support

Encouraging social support in your organization amongst co-workers, as well as outside of the organization, leads to an increased optimism, a sense of community for everyone and a safe atmosphere. At Managing Matters we foster an atmosphere of teamwork and creativity, where all new ideas are welcome and encouraged. We also support our city with different community initiatives.

Why not test it for yourself? Encourage your company to practice gratitude for the next 3-4 weeks and see what the results are for you!


* This blog was based on a session from the 2016 CSAE Conference. To learn more, click here.



Blog post written by Jennie Benjamins, Account Coordinator at Managing Matters Inc.

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