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Our Services

 

We offer an integrated, one-stop solution for leading edge, strategic and creative management of associations. Our event division manages full-scale corporate and association events from sourcing to production.

 

Event Management

CONFERENCE & CORPORATE EVENTS

From National to International conferences, the Managing Matters Events team works with your organization to plan and execute conferences and events that are in line with your organizational strategy. From concept to delivery, our expert team can help you with everything, including site and venue inspections, contract negotiations, social programming, food and beverage management and much more!

INCENTIVES

From small local dinner events to day or week-long corporate retreats, we will plan and execute the perfect get-away for you and your team. With relationships across the globe, we are passionate about making your retreat come to life.

GOLF TOURNAMENTS

Whether it's best ball or shotgun, golf tournaments are an excellent addition to any conference, retreat or event! Our team will manage your tournament from A to Z and work meticulously to ensure that foursomes are well thought-out, signage is well placed and sponsors are recognized and appreciated.

AWARDS PROGRAMS

From building the awards program to managing the nominations process, and ending with the awards program itself, Managing Matters will make it easy for you to ensure that recognition will be received by those within your organization who have contributed so much.

EVENT CONSULTATION

Are you organizing an event? Not quite sure what to do next or what timelines you should be working within? Do you need some advice on suppliers? We'd be happy to meet with you to point you in the right direction, provide tips or event templates.

DESTINATION MANAGEMENT

Our elite team of destination management specialists will work closely with the host city of your event to ensure your program is expertly managed. Our close relationship with suppliers around the world will guarantee your event can move from country to country, without being disrupted.

ABSTRACT MANAGEMENT

Full management of abstracts, call for proposals and management of the review process.

Association Management

BOARD SUPPORT

When you work with Managing Matters, we become your partner in taking care of all the details of the Association's operations, so the Boards and Committees don't have to. We can handle preparation for Board Meetings and AGMs, assist in nominations processes, record minutes and assist in on-boarding and training of new Board Members.

BILINGUAL SERVICE

We are proud to offer support in both French and English for all Association and Event Management services. We have full time bilingual staff members who work with our clients to provide exceptional service to all members of your Association and to assist with the translation of any communication materials.

OFFICE MANAGEMENT

With Managing Matters, our office is your office. Centrally located in downtown Toronto, our staff of experts will represent your Association as full-time staff and we will take care of all arrangements for phone systems, email account, document archiving, mailing, and dedicated team members to provide a physical presence and personal touch.

MEMBERSHIP MANAGEMENT

Managing Matters provides the expertise and resources to help you ensure an efficient, professional and tailored service to meet the needs of your Association’s members. Our team will assist in the creation or streamlining of member application process, in the development of membership reporting and database management. We are always seeking new ways to bring the most benefit to our Associations’ members.

WEBSITE MANAGEMENT

Your website is the often the first impression a prospective member will have of the Association. Managing Matters staff is experienced in the majority of online platforms, and always ensures that all content and online databases are up-to-date and accurate. We are also able to provide an in-depth website consultation to allow your Association to exceed industry standards.

MARKETING & COMMUNICATIONS

Talk to us about how we can help with broadening your industry's awareness through development of a wide array of marketing, communications and PR initiatives for Associations. Understanding your audience and knowing how to reach them are keys to the success of any Association. Managing Matters' team understands that a mix of traditional communication channels with a dose of the ever-blossoming social networks is a sure way to get your message heard.

SOCIAL MEDIA MANAGEMENT

Our social media experts can help your organization create a social media strategy or enhance an existing one. There are so many benefits of having a social media plan for your organization including communicating key messages and industry news, generating leads, showing your brand’s personality, seeking feedback, positioning your organization as a thought leader in the industry and providing real-time customer service.

FINANCIAL SERVICES

We will work closely with your Treasurer to ensure that all financial information is reported in a timely and accurate fashion. All preparation of customized monthly or quarterly financial reports with accompanying notes is customized for your association. Our services also include: bank reconciliations, annual and quarterly budgeting/forecasting, audit coordination, A/R, management of signing authorities and maintenance of all accounting and financial records for your association.

CERTIFICATION

Managing Matters offers professional administrative and analytical support for your certification or accreditation programme. Our dynamic team of specialists have experience managing recognized industry standard programmes internationally. We will assist with all aspects of credentialing from the application process to programme completion.

Creative Services

WEB & SOCIAL MEDIA CONTENT

Creative content developed for social media and the web is becoming increasingly crucial and necessary, and the Managing Matters Creative team can help you to put your brand online. We specialize in web banners, creative imagery, Twitter content and more.

INVITATIONS & MARKETING

Whether it is for an upcoming conference or an annual social, our team can create exciting and enticing invitations and marketing collateral packages to showcase and highlight your event in dazzling visual prestige.

BANNERS & SIGNAGE

From conferences to golf tournaments and everything in between, Managing Matters will help you develop clear, concise and creative banners and way-finding for all of your signage needs.

BRAND MANAGEMENT

Managing Matters’ Creative team will help you and your association strategically develop branding guidelines that suit your brand standards & convey your message in the best way possible. From logo re-design to a total re-brand, Managing Matters will help implement your vision with utmost efficiency.

IMPACTFUL CREATIVE IDEAS

If your idea is larger than life, bring it to the Managing Matters team and we will help you develop it. Our creativity knows no boundaries – bring us your vision and we will give you our all!

Public Relations & Marketing

PUBLIC RELATIONS & MARKETING

Our PR & Marketing division was designed to create an opportunity for our clients to connect with their community and stakeholders. We know that our clients have goals regarding retention, succession and fundraising. With PR we share the stories of these organizations and the people who drive it forward to new and tailored audiences. With the ability to create strong messaging and stories, we will target the right media outlet(s) to broadcast your organization’s mission and other critical pieces of information. Other offerings include obtaining media coverage, issues support, media training and messaging. Managing Matters is a leader in the not-for-profit and association management landscape and our approach to PR is specifically customized to each client’s mission and evolving needs.