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Event Management, Meet the Team
1.Why is what you do at MM important to the company? How does your job add value?


My role with the Managing Matters team is an Event Coordinator. This position requires organizational skills, ability to think outside the box and a unique sense of humour.
We are a team of 9 within our Events department and work together closely to ensure we provide our clients with excellent customer service and the “WOW” factor that makes an amazing event. I have learned a lot from my colleagues on the Events team and am always impressed by everyone’s professionalism and ability to juggle multiple events at once. My role with our company is important because as an Event Coordinator, we are the part of the puzzle that when linked together creates the picture.

2.What’s your favorite part about your job, specifically at MM or as an event planner/account coordinator/accountant/designer in general?


My favorite part of my job is two-fold. Firstly and primarily, the people that I work with are an incredible diverse group of thinkers and creatives. The personalities of everyone make for an incredible melting pot of experiences and opinions.


Managing Matters has created a company on the premise of how important it is to treat your employees as valuable and appreciated members of the team. We have bi-weekly wine parties as a means to unWINEd on a Friday afternoon and connect with each other on a level outside of work. We also have Company outings and after hours events designed to do the same thing.


Secondly, I would say the ability to do what you love in an environment that is encouraging and interactive. The opportunity to work with associations both nationally and internationally is wonderful and travelling to conferences while being able to explore new cities and countries is a welcomed bonus.

3. Fun fact about yourself – anything you’d like, related to work or otherwise!


A fun fact about me is that I used to be a freelance Makeup Artist which sparked my love for creativity and my love of Halloween. For me, Halloween is a huge event which includes redecorating a pretty significant portion of my home, Handing out candy and seeing the amazing and super cute costumes kids wear. I enjoy sourcing my costume every year from thrift stores rather than a costume store which allows me to be more adventurous and make it my own. Makeup on Halloween is the most fun that I have and allows me to take the character to the limits.


Aside from Halloween (which is a two month process in my world) I also love travelling and hope to see as much of the world as I can and check off a bunch of places on my bucket list before I kick the bucket.

4. Life tip to share – examples: What do you do to stay active? How do you unwind after a long day? What hobby do you do that works your brain? How do you find time to escape the city?


When I’m not working or I have some free time, I want to be travelling, watching movies or spending time with friends. My life tip to share would be: “Make life what you want it to be” It’s not always easy but having a goal without a plan is just a wish!

5. Work tip to share-examples: How do you start your work day? How do you stay organized? OR Your backstory – how did you get started in your career? How did you get where you are today?

I tend to start my work day by following up on emails, this helps me organize my priorities for the day. I stay organized with calendar reminders, and lots and lots and lots of post it notes.


Meet the Team

What’s your favourite part about your position at MM?

My favourite part about being a Graphic Designer is how diverse each task is.
I love that I get to constantly be creative. No matter how small the task I often find myself eager to begin a new project.

List any of your creative Influences

Gold Box by Sarah Anne Johnson is one of my favourites, gold leaf has never looked better.
Some of my other creative influences come from my favourite childhood cartoons and TV shows and my love for all things movies.
My favourite movies are, Cloudy with a Chance of Meatballs 1 & 2, Sucker Punch, Coraline, and ParaNorman.

Typeface and colours used most often?

 Avenir, Courier New, and currently Orange and Pink

Any Design Tips?

Learn as much as you can about print and never forget to read your copy and Package, Outline and Batch your files because you will need to do it.
Alternately, if you ever have a creative block, read a good design article, try out that one program you wish you knew more about.
Learn about typography, have a tea.

How do you stay organized, and how does that help you solve design problems?

If your days start early like mine, try to exercise your mind as much as possible before noon.
From the moment you wake up to the minute you order you first or third coffee.

I clean my desk every night, and use a lot of washi tape, file folders and sketchbooks.
I also make sure to Save, save as and save again. Nothing is more important than backing up your files.

Life tip:

If you ever need to a moment to recharge, take a break, go for a walk and look at the world around you from different perspectives.
Most importantly wherever you go, learn as much as you can, find your passions. Be consistent in everything you do, and if you do what you love, the rest will be easy.



Meet the Team
  1. What is your role and why is it important to the company?

As an accountant at Managing Matters, I add value to the organization by maintaining accounting records of client associations to ensure records accurately represent the operations. This includes keeping track of revenue and expenses, collecting accounts receivable, making timely payments to vendors and so on. At the end of each quarter or month, I prepare relevant and reliable financial information to board members to assist with their decision making.

  1. What’s your favourite part about your job?

My favourite parts of the job are the work environment, the people that I work with and the amazing clients. I enjoy attending the numerous and frequent team building activities like bi-weekly wine parties, events and committee meetings. This week we’re going bowling! At these activities, I get to bond with my incredibly skilled and talented colleagues. I enjoy working with wonderful MM clients and learning more about their associations.

  1. Fun fact about yourself

A fun fact about myself is that I’m learning to play piano. I am currently working toward my CPA designation and have passed my core 1 exam.

  1. What do you do to stay active? How do you unwind after a long day? How do you find time to escape the city?

When the weather is great, I like to play basketball with friends or stroll in the park to relax in the green landscape. I have fun watching movies and television shows. My favourite genres are action, comedy, mystery, and science fiction. Two television shows I’m watching weekly are Game of Thrones and The Strain.

  1. Any work tips to share?

I start my workday by responding to emails followed by checking bank accounts and reading through recently posted transaction since the previous day. This keeps me updated for reconciliation. To stay organized, I use Post-It notes and Outlook calendar. I create a schedule and follow through to ensure deadlines are met.


Meet the Team
  1. What is your role and why is it important to the company?

I work as an account coordinator, one of seven at Managing Matters. My position is to be the face of our company to our clients and their members. We ensure that the needs and projects for each association are accomplished, working hand-in-hand with our accountants and event coordinators to ensure all bases are covered.

The account coordinator is valuable because we are the consistent presence for the association, which is helpful in progression of board members and for members looking for information. However working for each client is a team function and every day we are thankful for the support from our colleagues and clients.


  1. What’s your favourite part about your job?


My favourite aspect about working at Managing Matters is the non-working elements of the company – it’s the people I work with. It’s the time to connect we take to connect with each other whether it is at our WOW meeting or our bi-weekly wine parties.

My favourite part of the job is that each day is different. There are reoccurring reports and tasks every day but for the most part there is always new project that is taking off, which we help to facilitate.


  1. Fun fact about yourself!


When I graduated from university I went skydiving to celebrate the milestone. I highly recommend people to try it!!

Disclosure – if you are scared of heights, maybe not the best thing to try.


  1. What do you do to stay active? How do you unwind after a long day? How do you find time to escape the city?


I stay active by walking to work every day, which is about 40 minutes each way. This helps me to get me energized for the day and to calm me down after work. I have a gym pass too but I am embarrassed my attendance record is less than perfectJ.

Outside of work I enjoy getting together with friends, exploring the city or reading a book. I get to escape the city when I have the opportunity to go back to Kitchener on the weekends to visit my family, my niece just turned one.


  1. Any work tips to share?


My tips for work – stay organized. Every day I create a daily To Do list, this helps me to stay focused and prioritize the day’s responsibilities. Also make sure you enjoy the little things at work. For me it’s tea (a steeped tea from Tim Hortons and a peppermint tea made in the office), a walk or a laugh with a co-worker.


Meet the Team

Meet Event Coordinator Dela Kumapley!

“At Managing Matters, every event that I coordinate is a passion project and my favourite part of the process is
being onsite during the event. This is where months of hard work finally play out in real life and where my unshakeable cool calm and collected demeanour really comes into play.

is where countless emails, phone calls to a laundry list of suppliers, and team brainstorming sessions come together to create a unique experience and atmosphere for our attendees. These are chances for attendees to network, to catch up with old friends and colleagues, and could be crucial to someone’s next career move, to closing the deal on a sale, or just the spark needed to incite the next big “aha moment”.

My number one tip for working efficiently is to schedule a weekly recurring do not book block of time – and don’t waiver on this (unless absolutely necessary). This time can be used to work on a specific task that you just haven’t found the time to get to this week (or last week) and is designated “do not disturb” time. Bonus: if something urgent and last minute pops up, it is your saving grace time period where you know you don’t have any meetings scheduled and can tackle the task/project.

My number one life tip is to identify an interest or hobby and join a club of likeminded people. Every month I look forward to book club meetings, photography walks, dodgeball games, and gourmet cooking groups. By making a commitment to these groups (and sticking to them), I make sure that I am carving out preset time to recharge outside of work and focus on my (other) passions. You never know when something you discuss in book club, someone you meet at your dodgeball game or a new food introduced in your cooking group will help you tackle your next Monday morning conundrum. Work-life balance for the win!”

Blog post by Dela Kumapley, Event Coordinator at Managing Matters Inc.