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Meet the Team
  1. What is your role and why is it important to the company?

I work as an account coordinator, one of seven at Managing Matters. My position is to be the face of our company to our clients and their members. We ensure that the needs and projects for each association are accomplished, working hand-in-hand with our accountants and event coordinators to ensure all bases are covered.

The account coordinator is valuable because we are the consistent presence for the association, which is helpful in progression of board members and for members looking for information. However working for each client is a team function and every day we are thankful for the support from our colleagues and clients.


  1. What’s your favourite part about your job?


My favourite aspect about working at Managing Matters is the non-working elements of the company – it’s the people I work with. It’s the time to connect we take to connect with each other whether it is at our WOW meeting or our bi-weekly wine parties.

My favourite part of the job is that each day is different. There are reoccurring reports and tasks every day but for the most part there is always new project that is taking off, which we help to facilitate.


  1. Fun fact about yourself!


When I graduated from university I went skydiving to celebrate the milestone. I highly recommend people to try it!!

Disclosure – if you are scared of heights, maybe not the best thing to try.


  1. What do you do to stay active? How do you unwind after a long day? How do you find time to escape the city?


I stay active by walking to work every day, which is about 40 minutes each way. This helps me to get me energized for the day and to calm me down after work. I have a gym pass too but I am embarrassed my attendance record is less than perfectJ.

Outside of work I enjoy getting together with friends, exploring the city or reading a book. I get to escape the city when I have the opportunity to go back to Kitchener on the weekends to visit my family, my niece just turned one.


  1. Any work tips to share?


My tips for work – stay organized. Every day I create a daily To Do list, this helps me to stay focused and prioritize the day’s responsibilities. Also make sure you enjoy the little things at work. For me it’s tea (a steeped tea from Tim Hortons and a peppermint tea made in the office), a walk or a laugh with a co-worker.


Meet the Team

Meet Event Coordinator Dela Kumapley!

“At Managing Matters, every event that I coordinate is a passion project and my favourite part of the process is
being onsite during the event. This is where months of hard work finally play out in real life and where my unshakeable cool calm and collected demeanour really comes into play.

is where countless emails, phone calls to a laundry list of suppliers, and team brainstorming sessions come together to create a unique experience and atmosphere for our attendees. These are chances for attendees to network, to catch up with old friends and colleagues, and could be crucial to someone’s next career move, to closing the deal on a sale, or just the spark needed to incite the next big “aha moment”.

My number one tip for working efficiently is to schedule a weekly recurring do not book block of time – and don’t waiver on this (unless absolutely necessary). This time can be used to work on a specific task that you just haven’t found the time to get to this week (or last week) and is designated “do not disturb” time. Bonus: if something urgent and last minute pops up, it is your saving grace time period where you know you don’t have any meetings scheduled and can tackle the task/project.

My number one life tip is to identify an interest or hobby and join a club of likeminded people. Every month I look forward to book club meetings, photography walks, dodgeball games, and gourmet cooking groups. By making a commitment to these groups (and sticking to them), I make sure that I am carving out preset time to recharge outside of work and focus on my (other) passions. You never know when something you discuss in book club, someone you meet at your dodgeball game or a new food introduced in your cooking group will help you tackle your next Monday morning conundrum. Work-life balance for the win!”

Blog post by Dela Kumapley, Event Coordinator at Managing Matters Inc.


Meet the Team

Meet Event Coordinator Jessica!

“Team spirt is a key value of MM, and a personality trait that I pride myself on. Additionally, teamwork is important in every aspect of planning an event, and is critical for the success and proper execution of an event. Through-and-through, I am a dedicated team player, which I hope is an inspiration to both my colleagues and clients.

Putting on a successful event, as well as making your client and the event attendees happy are 2 of the most important things of being an Event Coordinator. As an Event Coordinator I am part of every aspect of the planning process, in addition, I see the event through from beginning to end and everything in between. I add value to my clients, by always presenting new and creative ideas to elevate an event experience, being on time and reliable, providing innovative marketing campaigns and finding ways to draw increased event attendance.

Being an Event Coordinator is one of the most stressful jobs, 5th or 6th place depending on what study you read, but that fact never seems to faze me. The fast paced, exciting world of an event coordinator is something I very much enjoy. Especially since no two days are ever the same!

My favorite part about being an Event Coordinator is seeing the event you’ve worked so hard on, for the past weeks, months, years – all come together. It’s extremely rewarding to see your client with their attendees and guests enjoy themselves at an event that you helped to organize. It makes the long hectic hours, massive to-do lists, hour long phone calls, and endless trips to Pinterest – really worthwhile. Once an event has started, I like to take a step back to really take in the full effect, and soak up that great atmosphere that comes with a well-planned event. I also normally use this opportunity to snap a few photos – so I can remember how great it felt! Finally, the icing on the cake, is when an attendee or your client takes the time to approach you and let you know how much fun they had, or how much they appreciate your work. A “great job” really goes a long way.

The best part about working at MM is all the amazing people I have the opportunity to work with. My colleagues are an amazing group of creative, hard-working and reliable people who are always willing to lend a hand, to brainstorm ideas, or to simply listen while you talk through an idea. We also manage to have a great time at work together too! Our bi-weekly wine parties are always a hit, lunch breaks with our new favorite game –linkee, and most exciting – our staff summer outing at the upcoming Jays game.

I also am lucky to work with some really wonderful clients, who I enjoy building relationships with every day.

I am the second youngest of 5 kids! Big families are amazing 🙂 

Being an Event Coordinator can be stressful, it sometimes involves long and unusual hours. I pride myself on my professionalism, and my commitment to my clients and their events. I thoroughly enjoy my job, and the people I am able to work with every day, however sometimes it’s hard not to “take work home with you” by thinking about your upcoming meetings, to do list etc. So, to spend a little “me-time” and unwind after a long day, I like to sit down with a great book. Getting lost in a book is one of the best feelings in the world. My colleagues and I started a fantastic book club, where we read about 1 non-fiction book a month – we’re reading our fourth book now! I was already an avid reader before I started with MM, so sharing my passion with colleagues is refreshing and exciting.

Additionally, I try to get out of the city about once a month to visit my hometown. Family is extremely important to me, and I always love spending time with them – I have 3 nephews that make me the happiest Aunt on earth!

I start my work day, firstly with my daily caffeine dose – I’m a regular at both Tim Hortons and Starbucks!

Once I’ve settled in with my caffeine, I go through my emails to read ones from the previous afternoon, or from earlier that day. This helps me to organize my day, and add to my To-Do list if needed. I then move on to check my To-Do list which is filled with lots of colour, sticky notes and big arrows and underlines. I use these methods to not only keep myself organized, but also to make my To-Do list look a little bit more exciting – which keeps me motivated! I organize myself based on clients and events, and then important tasks specific for that client or event, highlighted and underlined. I then use sticky notes for tasks that quickly filter through my mind, and that may not be as time consuming or time sensitive and other things in my to do list.

I also like to have important documents, meeting notes or contracts printed so that they are easily accessible to me when needed. I have organized these important documents into client specific binders. Within these binders I have tabs for the events that then are organized by tasks such as venue, food and beverage, invitations, email blasts, etc.

Lastly, in order to ensure I am successfully utilizing my work day, I schedule time for specific tasks into my calendar. This allows me to prioritize important tasks, and have an accurate overview of meetings and time sensitive tasks for the week.”